Privacy and Personal Data Policy
This privacy policy describes how Friggeråkers Verkstäder AB processes personal data relating to customers, suppliers, and other individuals who use our website or purchase our products or services.
If you have any questions or comments regarding this privacy policy, or if you wish to contact us regarding other matters related to personal data, you are welcome to contact us by email.
How We Collect Personal Data
We collect personal data in several contexts, including when you:
Visit or use our website and digital services
Purchase our products
Use our services
Contact our customer service
Participate in campaigns, competitions, or surveys
Choose to provide personal data to us voluntarily
Provide information to third parties with whom we cooperate
Below we describe why and for what purposes personal data is processed.
How We Use Personal Data
We process personal data in accordance with the following principles:
Personal data is collected and used for clearly defined purposes
Personal data is deleted when it is no longer necessary
Personal data is reviewed and updated on an ongoing basis
Personal data is disclosed only in specific and lawful situations
Purpose and Legal Basis for Processing
We process personal data for the following main purposes:
1) Performance of Contracts and Legal Obligations
In order to provide our products and services, we need to process certain personal data, such as company name, address, telephone number, email address, and other necessary contact and identification information.
The legal basis for this processing is contractual necessity and compliance with legal obligations. If we are unable to process this data, we cannot fulfill our commitments.
Certain processing also takes place as a result of legal requirements, such as accounting and tax legislation, which means that personal data must be registered and archived for a specified period.
If personal data is to be used for purposes other than those originally intended, you will be informed in advance of such use and of the purpose of the processing.
2) Legitimate Interest
We store certain personal data in order to safeguard our legitimate interests, in accordance with applicable data protection legislation. This means that data is stored for a limited period following an individual assessment.
The storage period and scope are determined according to the criteria set out in the section “When We Delete Personal Data.”
When We Delete Personal Data
Personal data is deleted when it is no longer necessary for the purpose for which it was collected.
In our assessment, we consider, among other things:
The type of service or product provided
The length of time that has passed since the business relationship ended
Whether there has been ongoing dialogue or correspondence
Whether there is a recurring customer relationship
Whether consent has been given, for example for future marketing
The responsibilities and legal risks associated with our services
Certain personal data must, by law, be retained for at least five years, for example under accounting legislation.
Since our services include products and advisory services where liability may arise, we may in some cases retain personal data for up to ten years, such as contact details and written correspondence. Data that is not necessary for this purpose is deleted.
Disclosure of Personal Data
We do not sell, publish, or otherwise disclose personal data to third parties, except when:
It is necessary to perform our services
It is required by law
You have given your consent
It is necessary to protect us, our partners, or third parties
It occurs within the framework of using data processors, within or outside the EU
We cooperate with trusted suppliers and data processors who process personal data in accordance with agreements and applicable legislation.
Your Rights
You have the right to:
Have inaccurate personal data corrected
Access your personal data and request a copy
Request deletion of personal data
Request restriction of processing
Object to processing
Withdraw previously given consent
Receive information about transfers to countries outside the EU/EEA
Not be subject to profiling
Lodge a complaint regarding our processing of personal data
Complaints
If you believe that Friggeråkers Verkstäder AB processes your personal data in violation of applicable legislation, you are welcome to contact us.
You also have the right to lodge a complaint with the supervisory authority:
The Swedish Authority for Privacy Protection (IMY)
www.imy.se
How We Protect Personal Data
We use appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, alteration, or unlawful disclosure.
This includes, among other things, that we:
Have internal guidelines and procedures for information security
Train employees in the proper handling of personal data
Restrict access to personal data to authorized personnel
Have agreements with data processors
Conduct risk assessments and document IT systems
In the event of a personal data breach, we inform affected data subjects and authorities in accordance with legal requirements.
Limitation of Liability
Despite implemented security measures, complete security can never be guaranteed. Friggeråkers Verkstäder AB is not liable for damages arising from unintentional incidents to the extent permitted under applicable legislation.
Contact Details
Data Controller:
Friggeråkers Verkstäder AB
Address: Danska vägen 87, 521 32 Falköping
Company Registration Number: 556036-7061
Telephone: +46 515 777 640
Email: falkoping@friggeraker.se
Website: friggeraker.se
